What is Coordinated Entry?

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Coordinated Entry (CE), also known as coordinated intake or coordinated assessment, is a system that allows for coordinated entry into a local homeless services system, as well as coordinated movement within and ultimately exit from the system. Coordinated Entry increases the efficiency of a homeless assistance system by standardizing access to homeless services and coordinating program referrals. In particular, an improved CE system will help the Ohio Balance of State Continuum of Care (BoSCoC) to advance our goals of helping households quickly access appropriate services to address housing crises, increasing exits to housing, decreasing length of time homeless, and reducing returns to homelessness.


As part of the Homeless Emergency Assistance and Rapid Transition to Housing Act (HEARTH) regulations that govern Continuum of Care (CoC) and Emergency Solutions Grant (ESG) funding, the U.S. Department of Housing and Urban Development (HUD) requires all CoCs across the United States to implement Coordinated Entry.[1


According to HUD guidance, key elements of Coordinated Entry include:

  • Access: ensures the entire Continuum of Care (CoC) area is covered and that service access points are easily accessible and well advertised.
  • Assessment: standardizes information gathering on service needs, housing barriers, and vulnerabilities.
  • Prioritization: matches the output of the assessment tool to community priorities based on severity of need, and establishes a priority rank for available housing and services, and
  • Referral: coordinates the connection of individuals to the appropriate and available housing and service intervention.[2]

[1] https://www.hudexchange.info/homelessness-assistance/hearth-act/ (retrieved on July 10, 2015)

[2] https://www.hudexchange.info/resources/documents/Coordinated-Entry-Policy-Brief.pdf (retrieved on July 10, 2015)